Frequently Asked Questions

How do I place an order
Last Updated 4 years ago

  • Our preferred method of ordering is right here!, simply select "New Ticket" and select "Purchase Order" from the help-topics drop-down to begin.
  • Next preferred is email: orders@tdj.com.au, use the phrase "purchase order" and the number in the subject to get priority service.
  • If you find faxing easier our sales fax numbers are  03 8526 0305 or 1800 835 329 or 03 8587 8899 
  • If you're unsure what to order, or would like to confirm your selection, please feel free to call us between 8:00am and 5:30pm (AEST +64) 03 8587 8889
  • If you will be ordering often and would like to arrange an Electronic Data Interchange arrangement with your computer system, please create a ticket specifying "New Account".
  • If you need a new catalogue, simply request one and we will send with your next P.O. open new ticket.
  • For purchase terms and conditions,click here.
  • If you want to MMS us a picture, you can simply use the email address cst@tdj.com.au, MMS to this address will show up fine. 

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